Drive strategic insights as a Senior Content Business Analyst at Coursera + Udemy. Utilize data analysis to enhance content performance and inform executive decisions in a hybrid work workplace.
In the Global Skills & Credentials organization, you will play a crucial role in analyzing and improving educational content. Partnering with cross-functional teams, you will use advanced analytics to develop KPIs, resolve data challenges, and turn insights into actionable recommendations. Your ability to communicate complex data into compelling narratives will directly influence our content portfolio's growth and efficiency.
Key Responsibilities:
• Employ advanced content analytics to guide decisions on learner engagement
• Develop and monitor KPIs for course effectiveness and learner performance




• Investigate legacy data issues to enhance reporting capabilities
• Collaborate with finance, content strategy, and data teams for insights
• Use generative AI tools to streamline data analysis processes
Requirements:
• 5+ years experience in analytics or business analysis
• Proficient in data visualization tools and SQL
• Strong presentation skills for executive storytelling
• Familiarity with AI technologies for data processes
• Experience working across finance and data science teams
Become a strategic force in reshaping educational content and driving measurable impact.
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📌 Senior Content Analyst at Coursera + Udemy (Toronto)
🏢 Coursera
📍 Toronto