Drive technical excellence as a Senior Technical Support Specialist for Konica Minolta's industrial print systems, focusing on advanced issue resolution and national training. This role demands deep technical expertise and leadership in service continuity.

In this senior-level position, you will be the national escalation leader and a subject matter expert for complex industrial print issues. You'll provide authoritative technical guidance, support national strategies, and engage with customers and service organizations. This role requires both onsite and remote troubleshooting to minimize downtime and ensure high-quality service outcomes.

Key Responsibilities:



• Resolve complex technical issues to reduce customer downtime • Provide expertise for industrial print installation and maintenance • Manage call monitoring and escalation process end-to-end • Deliver national technical training programs • Drive continuous improvement initiatives through technical insights

Requirements: • Extensive experience in industrial print technology • Proven ability in technical leadership and training • Robust problem-solving and communication skills • National travel may be required • Ability to diagnose and document technical issues effectively

Elevate your career with hands-on technical leadership and impactful training at Konica Minolta. #J-18808-Ljbffr

📌 Senior Technical Support Specialist - Industrial Print (Winnipeg)
🏢 Konica Minolta Business Solutions Canada
📍 Winnipeg