Elevate your customer service career with Purolator as a Retail Representative in Kelowna, British Columbia. This role requires strong communication and problem-solving skills to ensure efficient service delivery.
As a Retail Representative at Purolator, you'll work 30 hours weekly, Monday to Friday, with shifts varying from 8:30 AM to 7:00 PM. Your responsibilities include resolving customer inquiries, building relationships, and using technology to assist clients effectively. Proven customer service and retail experience will set you up for success in this team-oriented setting.
Key Responsibilities:
• Serve customers efficiently both in-person and on the phone • Resolve customer complaints and inquiries promptly • Collaborate with various teams to ensure service excellence • Uphold Purolator values in all interactions • Ensure compliance with safety standards and company policies
Requirements:
• 3-12 months of customer service experience preferred • Experience in retail and using technology/POS systems • Ability to lift 70 lbs. and stand for long periods • Strong oral and written communication skills • Proven accountability in past roles
Bring your customer service expertise and dedication to building relationships to help Purolator deliver on its promise.
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