Progress Career Planning Institute (PCPI) is a not-for-profit organization that provides skill training, employment and settlement services to a diverse population, to reach their full potential. The organization is also the proud founder and presenter of the IEP Conference, a unique forum for internationally educated professionals. PCPI's success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, and innovative programming.PCPI is seeking a dynamic and reliable employment consultant - retention specialist who is experienced building business relationships, assessing clients' needs and using a solution-focussed approach to assist clients find and maintain employment.The Employment Consultant – Retention Specialist will work with an assigned caseload of clients and provide a range of supports to clients and their employers for the purpose of ensuring clients maintain their employment. They will work with a variety of client groups facing multiple barriers to employment. This role will develop a positive relationship with each of their clients, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate.CORE RESPONSIBILITIES:Positively contribute to monthly individual and team Key Performance Indicators (KPIs) while managing a challenging workload through prioritization and effective time managementDevelop and maintain relationships with collaborators as part of generating and managing client referralsConduct Assessments to understand and document the client's employment-related strengths, needs, abilities, skills, and other relevant employment-related factorsSupport the development of an individualized Employment Action Plan to support the client's journey to securing long-term employmentMaintain regular face-to-face contact providing pre-employment assistance through vocational advice, job search training, skill development, work preparation and other activities outlined in the Employment Action Plan, supporting a client's return to employmentSupport clients with awareness and navigation, including accessing community resources to improve their job readiness, including facilitating and following up on referrals as appropriateComplete administrative tasks in a timely manner including but not limited to client documentation/case notes, expenditures, and outcomes, etc.Use WCG-IES Case Management System to ensure all documentation is accurate,



up to date and submitted within set timeframesContinually review the local job market to identify and pursue suitable employment opportunities directly with employers on behalf of our clients, including weekly cold calling and targeted marketing to potential employersConduct initial employer on-site visits to ensure the best working conditions for our clients and negotiate employment chance for clients with employerProvide individualized job retention support to clients and employers by maintaining regular contact, identifying when the client requires job support and guidance to successfully maintain their employment for 12 monthsAttend presentations at local job fairs and other employer-related networking opportunitiesMonitor client's employment monthly at a minimum, or more frequently when required and ensure check points are closely monitored and recordedAssist the client and/or employer to resolve issues that may impact the client's ability to maintain employmentIdentify and arrange for any accommodations and supports necessary for the client to continue employmentCoordinate and facilitate required training that will support job retention, including on-the-job trainingOTHER RESPONSIBILITIES:Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protectedParticipate in hosting of community and in employer related networking events/opportunitiesDisplay a high level of personal integrity and professionalism when representing PCPIDeliver services in accordance with contractual commitments, IES guidelines, performance requirements and PCPI policies, and proceduresOther duties as required, including going beyond the job description whenever necessaryQualification and essential requirementsPost-secondary degree, or diploma in a relevant field (e.G., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management)Experience in effectively and creatively connecting clients to employers based on mutual needs/benefitsExperience in Employment Ontario would be ideal,



but not essentialDemonstrated experience in conducting and interpreting client assessments; coaching and mentoring clients; working with individuals with complex barriers and a broad range of cultural backgroundsKnowledge of the local labor market, community resources, government programs, job search techniques, career development and issues relating to unemploymentExcellent documentation and writing skills, as well as in interviews/assessments, professional resume writing, vocational counselling, and individualized goal setting and planningFluency in French and/or a second language an assetSolid understanding of confidentiality and other professional codes of conductEmployment conditional on obtaining a criminal record checkExperience delivering presentations and facilitating workshopsPossess cultural sensitivity and experience working with people of diverse backgroundsPossess organizational, planning and time management skillsDemonstrated interpersonal, analytical, and creative problem-solving skillsSelf-Directed with experience working as part of a team and independentlyPossess a valid driver's license and an automobileWORKING CONDITIONSIn-person office setting with some traveling within the GTA and occasional evenings as needed.Why Join UsAt PCPI, you will be part of a mission-driven organization that creates meaningful changes in people's lives through employment and career development. We offer a collaborative, supportive environment where your ideas are valued, your professional growth is encouraged, and your work has a direct impact on individuals building stability and independence through employment.PCPI offers a competitive salary of $50,000 - $53,500 per year.comprehensive health and dental benefits2% RRSP contribution upon successful completion of probationEquity, Diversity and InclusionPCPI is committed to fostering an inclusive, equitable, and diverse workplace. We encourage applications from candidates of all backgrounds, and identities.If you are passionate about empowering job seekers, building community connections, and creating pathways to meaningful employment, we encourage you to apply and join our dedicated team.PCPI provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.PCPI is a scent-sensitive work environment.We thank all applicants for their interest in PCPI. Only candidates whose qualifications most closely correspond with the required competencies will be contacted for an interview.Please note:A police reference check is required by the successful candidate prior to hiring.

📌 Employment Consultant-Retention Specialist (Ottawa)
🏢 Pcpi
📍 Ottawa