Advance your career as a Bilingual Senior Specialist, ServiceNow ITSM Developer with CMHC in a hybrid work model. Lead and innovate in the realm of IT service management solutions.In this permanent full-time role within the Infrastructure and Operations team, you will utilize your extensive knowledge of the ServiceNow ITSM suite. As a senior specialist, you will design, enhance, and support core ITSM processes while collaborating with different teams to drive automation and continuous improvement across the organization.Key Responsibilities:
- Lead technical development and provide architecture guidance
- Design and implement ITSM solutions for core processes
- Collaborate with stakeholders to optimize workflows




- Configure and enhance Service Catalog items and workflows
- Develop advanced automations and integrations for efficiencyRequirements:
- Bachelor's degree in Computer Science or related field
- 7+ years of ServiceNow development experience
- Expertise in ITIL framework and IT Service Management
- Proven background in ITSM module customization
- Robust leadership in ITSM transformation initiativesUtilize your expertise in ServiceNow ITSM to drive operational excellence and automation at CMHC.#J-18808-Ljbffr

📌 Senior Servicenow Itsm Developer At Cmhc (Ottawa)
🏢 Canada Mortgage and Housing
📍 Ottawa