Transform your automotive expertise into a rewarding career as an Auto Claims Representative with Definity, featured in Canada's creative insurance sector. Enjoy a hybrid work environment while assisting customers with their claims. In this full-time role based in Vancouver or Laval, you will report to the Team Leader and investigate first-party automobile claims.

Your experience in customer service and knowledge of auto terminology will help you provide excellent service throughout the claim process. Join a collaborative culture dedicated to empowering employees while making a difference in customers' lives. Key Responsibilities:

- Investigate and settle first-party automobile claims
- Provide courteous claims service to customers




- Manage auto claims via telephone from intake to resolution
- Explain the claims process thoroughly to all customers
- Maintain precise records and documentation Requirements:
- High school diploma minimum required
- Experience in handling automobile claims
- Previous customer service and call center experience
- Strong keyboarding skills and system navigation
- Exceptional written and verbal communication abilities Leverage your auto industry expertise to enhance customer satisfaction and drive success at Definity.

📌 Auto Claims Representative at Definity (Vancouver)
🏢 Definity
📍 Vancouver