The Alzheimer Society of PEI (ASPEI) is a non‐profit organization committed to improving the lives of Islanders affected by Alzheimer's disease and other dementias. Our mission is to alleviate the personal and social consequences of Alzheimer's disease and other dementias and to promote the search for a cause and a cure.The Society offers programs and services to support persons with dementia, family care partners, other family members and friends so they have the help they need today and have hope for the future. We work in collaboration with other health and community support providers to ensure quality across the system of care for all affected.JOB SUMMARYThe Family Support Coordinator helps persons diagnosed with dementia, their care partners, family members, and friends have timely access to information, resources, ongoing supportive counselling, learning opportunities and specialized programs and services that support families in living better with dementia.In this direct client service role, they will support a caseload of persons and families who have received diagnosis of dementia. Through standardized screening and assessment processes they will help identify needs, make recommendations that align with client goals, and help families navigate to services that can support them in their communities.Working as part of a team across PEI, the Family Support Coordinator delivers the services of the First Link program to achieve the following outcomes:Provide families facing a diagnosis of dementia with support and system navigation assistance throughout the continuum of illnessImprove quality of life, client experience, and wellbeing for the person living with dementia and their caregiversHelp family care partners build capacity and competency to effectively manage the caregiving role and reduce crisis situationsSupport persons living with dementia to remain in their own homes and community for as long as possible, should that be their preferenceKEY RESPONSIBILITIESGENERALAdvance the vision, mission, and values of ASPEIParticipate in Strategic and Operational PlanningAssist in Society fundraising, and other special events as neededRepresent ASPEI on committees and working groups as requiredActs as spokesperson for media and other public engagement opportunitiesProject management and implementation of special projects, services, and pilotsPROGRAMS AND SERVICESThe Family Support Coordinator implements ASPEI's First Link program and other services to support persons and families affected by dementia:Intake,



Assessment and Care Planning:Receive new client referrals to ASPEI's First Link program, gather information for client intake, and review or conduct assessmentsFacilitate early intervention (pre and post-diagnosis) and ensure that clients have a point of contact for support throughout their life with dementiaWork with clients to determine current and future needs and goals, and establish appropriate intervention plansAssist in the coordination of care across service providers, and maintain strong partnerships within health and community careMaintain confidential and accurate client records in compliance with relevant privacy legislation and internal policiesEnsure that client consents, privacy, and confidentiality are maintained in compliance with legislation, professional standards/regulations, and policiesNavigation and Coordination:Support clients in navigating the system of care to access appropriate services and supports based on their individualized care plansPro-actively facilitate and advocate for referrals, connections, information exchange and coordination between clients and service providersFacilitate care conferences between clients/care partners and other members of the care teamCollaborate with partners in health and community services to address/overcome barriers in effective coordination of supports and servicesLeverage and maintain working relationships with physicians, allied health and community service providers, and other partners through outreach activitiesEducation and Group Support (In person/Virtual)Plan and deliver ongoing First Link education to those affected by dementiaPlan and deliver public education sessionsPlan and deliver support groups for persons with dementia and family care partnersTrain and supervise volunteer facilitators as requiredMonitoring/Evaluation:Collect, maintain, and report data for monitoring,



evaluation and reportingAssist in planning and implementation of ongoing evaluation of ASPEI programs and services to ensure continuous quality improvement and identify emerging needs and opportunitiesSocial Programs & Special ProjectsAssist in the design and delivery of social programs (Walking groups, social activities)Assist in designing and implementing new programs and servicesAssist with the development and maintenance of procedures and resourcesJOB QUALIFICATIONSEducation:A bachelor's degree with social work, psychology, counselling, or nursing is preferred, and those with a related health or social services college diploma and/or relevant experience will be considered.Experience:Minimum 1-3 years client service experience in the health or social service sectorsExperience working with people living with Alzheimer's disease or other dementias and their care partners is a strong assetExperience and knowledge about chronic and complex health conditions is an assetKnowledge of community, social, and healthcare supports, and community care/long-term care optionsUnderstanding of roles and linkages across primary care, community care and specialized geriatric servicesStrong knowledge of person-centred philosophyExperience in assessment and care planning/coordinationExperience in settings requiring inter-professional collaborationProvision of a satisfactory Police Record Check for vulnerable persons is mandatorySkills:Excellent communication (verbal and written)Exceptional interpersonal skills, including shared decision-making and facilitationAbility to balance and manage multiple projects while meeting essential deadlinesStrong leadership skills and independenceAbility to take initiative and be resourceful in problem-solvingProficiency with all aspects of office procedures, including use of computer software and web-based applications (i.E. Deliver webinars/Videoconferencing)Demonstrated ability to work well within a teamWORKING CONDITIONS, SALARY AND BENEFITS COMPENSATIONJob Type – Full Time – Hours of work 37.5 hrs/wk.Salary – $48,000-$58,000Working hours: 8:30am-4:30pm Occasionally evening and weekend required.Working location: Head office – 166 Fitzroy St, Charlottetown, PETravel requirements – This position involves occasional travel across PEI.Perks – Dental, extended Health and vision care (after successful 6 month probationary period) and RRSP contribution (Eligible after 1 year of employment)Essential Skills:Oral CommunicationProblem SolvingReadingWorking with OthersSoft Skills:AdaptabilityAttention to DetailTeam OrientedTime ManagementHard Skills:Case ManagementClient ServicesPlanningSocial ServicesDigital Skills:Google ChromeGoogle DriveMicrosoft ExcelLanguages:English

📌 Family Support Coordinator (Brudenell)
🏢 Alzheimer Society of PEI
📍 Brudenell