Adastra seeks a hands-on AWS Support Lead to manage and maintain customer cloud environments within Global Managed Services. You will own incidents, troubleshoot across AWS services, and coordinate changes with a focus on reliability.
You will work in a hybrid model in the GTA area, collaborating with a distributed team, documenting runbooks, and providing proactive customer updates. The role requires robust English communication and a commitment to continuous learning.
📌 AWS Cloud Operations Lead - Incident & Support (Markham)
🏢 Adastra
📍 Markham
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