Enhance customer satisfaction as a Bilingual Customer Care Representative at Tempur Sealy. This role focuses on providing timely support through various communication channels in a dynamic work environment.

Join Tempur

Sealy as the primary contact for customers, dealers, and sales teams. Bring your passion for customer service and problem-solving skills to deliver first-class experiences. Your expertise in order processing and troubleshooting will be key in satisfying customer inquiries and maintaining effective communication with retail partners. Key Responsibilities:

- Manage inbound calls, emails, and instant messages from customers
- Provide accurate and timely responses to customer inquiries
- Assist dealers and end users with claims, troubleshooting, and orders
- Collaborate across departments to resolve customer issues
- Other duties as assigned Requirements:
- Minimum 3 years in customer service or call center role
- Bilingual in French and English
- Strong communication and organizational skills
- Proficiency in Microsoft Excel and PowerPoint
- Ability to thrive in a fast-paced setting Leverage your communication skills and customer-focused attitude to excel at Tempur Sealy and support effective solutions.

📌 Bilingual Customer Care Representative Tempur Sealy (Toronto)
🏢 Tempur Sealy International
📍 Toronto