Elevate your customer service career with Voyago as a part-time Customer Service Specialist in London, Ontario. Deliver exceptional service while coordinating non-emergency patient transfers and bookings efficiently.
Voyago is looking to hire two dedicated part-time Customer Service Specialists for its Logistics Centre. This role involves accurately booking trips in the Patient Transfer Division and ensuring exceptional customer experiences. You will handle customer correspondence, manage dispatch operations, and provide timely responses while de-escalating concerns.
Key Responsibilities:
• Coordinate bookings and manage special customer requests
• Complete Customer Service Specialist shifts effectively
• Ensure dispatch compliance with operational standards
• Accurately complete order entries and price transfers
• Provide high-level customer service and support
Requirements:
• 1-2 years of logistics or call centre experience
• High School Diploma or equivalent qualification
• Proficient in Microsoft Outlook, Word, and Excel
• Solid problem-solving and multitasking abilities
• Open availability for afternoon, evening, and weekend shifts
Become an integral member of Voyago, enhancing customer experiences in a crucial logistics role.
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📌 Part-Time Customer Service Specialist at Voyago (London)
🏢 Transdev Ontario Manitoba
📍 London
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