This Manager job at an Apple Store in Brossard, Quebec is a standard position posted by Apple Canada. You lead a retail team and help it reach its store performance goals.

You coach and develop team members, join customer interactions on the floor and run the operational priorities of the store areas assigned to you.

About the Role: Manager

Your team delivers customer experiences at the store, and you lead, coach and develop each member. You also help recruit, train and retain the team, and you take part in Floor Leadership by working alongside team members and customers throughout the store.

You are responsible for key goals within your assigned areas of the store, as well as company priorities. You handle customer and team member concerns and escalations, working with leadership and business or People partners when appropriate. You also uphold company policies and protect confidential business, customer, team member and financial information.

Benefits and Salary

The posting does not state a pay rate or list benefits for this position. Apple says it is an equal opportunity employer and a drug-free workplace. Apple provides reasonable accommodations to applicants with disabilities.

Job Details

Job Type: Standard

Company: Apple Canada

Location: Brossard, Quebec, J4Y 0L3

Requisition ID: 200607540-3373

Date Posted: October 5, 2026

Schedule: Based on business needs, may include nights, weekends and public holidays

Responsibilities

The duties below cover team leadership, floor presence and store operations.



They also include protecting company assets and information and contributing to an inclusive workplace.

- Lead a team and develop and empower each member to learn, grow and reach performance and developmental goals.
- Assist with recruiting, training, developing and retaining a diverse, high-performing team.
- Take part in Floor Leadership by interacting with team members and customers throughout the store, modelling what good looks like and making sure business priorities are met.
- Address concerns and escalations from customers and team members, and partner with leadership and key business or People partners when appropriate.
- Drive business priorities and store performance goals by planning and executing operational strategies within your assigned functional areas.
- Uphold company policies and procedures and protect company assets, including confidential business, customer, team member and financial information.
- Demonstrate Apple's values of inclusion and diversity in daily activities and act as a role model for inclusive leadership behaviours.
- Create a safe, respectful and inclusive environment for all team members, and perform other tasks as needed.

Requirements / Skills

The posting separates minimum qualifications from preferred qualifications.



Meeting the minimums gets you considered, and the preferred list describes the strengths Apple would like to see in a candidate.

- Schedule availability based on business needs, which may include nights, weekends and public holidays, with reliable attendance as scheduled, in line with local laws and subject to approved accommodations (required).
- Experience leading others in retail, sales or a related field (required).
- Written and spoken French if your role is based in Quebec. English is required for roles throughout Canada, and sign language is supported for both languages (required).
- Exceeding goals and persisting toward objectives despite obstacles and setbacks (preferred).
- Following through on commitments and setting up ways to encourage others to do the same (preferred).
- Building trust within the team and operating with a high level of integrity (preferred).
- Timely, sound decisions made by asking questions and using analytics, experience and judgment (preferred).
- Excellent communication, tailored to different audiences (preferred).
- Developing others through mentorship, coaching and effective feedback (preferred).
- Staying calm and guiding others through challenges in a rapid-paced and constantly changing retail environment (preferred).
- Resolving conflict and settling differences in productive ways (preferred).

Experience leading others in retail, sales, or a related field. Proficient in written and spoken French if your role is based in Quebec; English is required for roles throughout Canada.

📌 CA-Manager (Brossard)
🏢 Apple - Canada
📍 Brossard