Join Desjardins as a full time Operations Support Agent to enhance IT systems and technology management. Engage in technical support, user requests, and network maintenance activities.
In this pivotal role, you will be responsible for managing computer systems, performing network activities, and ensuring the functionality of technological equipment. Your responsibilities include responding to user requests and planning system upgrades, ensuring a secure technological environment. Your proactive solutions will enhance user experiences and maintain operational efficiency.
Key Responsibilities:
• Administer MIC platform and manage server operations
• Reactivate passwords and configure new user setups




• Analyze equipment needs and inform Help Desk of changes
• Resolve user issues and propose effective solutions
• Oversee deployment and upgrades of desktop systems
Requirements:
• Attestation of Collegial Studies required
• Minimum two years of relevant experience
• Strong knowledge of French is mandatory
• Experience with IT systems and customer-focused roles
• Adaptability and drive results in various situations
Bring your technical skills and customer focus to elevate operations at Desjardins.
#J-18808-Ljbffr

📌 Operations Support Agent at Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City