About The RoleCaptivate IQ is looking for a Senior Manager of Product Design to lead design for our Product Platform - the shared capabilities that products across Captivate IQ build on.You’ll lead a team responsible for making these capabilities feel like one coherent, trustworthy system rather than a collection of tools. Because platform decisions often affect multiple products and teams, this role requires strong systems thinking, design judgment, and the ability to drive decisions across organizational boundaries.This is a player-coach role. You'll lead a team of product designers while staying close to the work, personally shaping high-leverage problems and setting the quality bar.You’ll report to the Head of Design and partner closely with Product and Engineering leadership on the strategy and evolution of Captivate IQ’s platform.What You'll OwnYou’ll lead design for Product Platform - the shared experiences that make Captivate IQ work as one connected system. This includes how customers navigate the product, manage access and data, move through workflows, understand what's happening, and interact with shared capabilities like reporting, AI, and our design system, Quotient.You’ll lead a team of designers who own these areas deeply while staying hands-on yourself. As a player-coach, you'll personally take on high-impact problems where your experience and judgment can make the biggest difference.Your job is to set the direction, maintain a high quality bar, and make sure the pieces work together as the platform grows.What You'll DoLead, coach, and grow a team of product designers, including senior ICsSet the design strategy and quality bar for Product Platform in partnership with Product and EngineeringOperate as a player-coach, personally shaping high-leverage or ambiguous problems while enabling your designers to own their domainsEstablish and maintain a high bar for interaction and visual design across complex, systems-heavy product surfacesBring systems thinking to platform decisions,



identifying cross-product implications and opportunities for shared patternsRepresent Design in roadmap, prioritization, and architectural conversationsBuild alignment and drive decisions across teams through influence rather than direct authorityUse research, product data, and customer signals to inform platform strategy and validate decisionsDrive the adoption and evolution of Quotient as the shared design system across Captivate IQChampion AI-native product thinking and AI-assisted design practices across the teamWhat You'll Bring8+ years of product design experience, including experience with complex, systems-level, platform, or infrastructure-adjacent products3+ years managing product designers, including senior-level ICs, with a track record of growing designers into greater scope and responsibilityA portfolio demonstrating strong product craft, systems thinking, and the ability to simplify technically complex experiencesStrong visual and interaction design judgment, with experience setting a quality bar across a teamExperience setting design strategy across interconnected product areasExperience building, evolving, or governing a design systemStrong cross-functional leadership and a track record of influencing Product and Engineering decisionsTechnical fluency to engage meaningfully with Engineering on architecture, data models, and platform constraints, and translate those constraints into product decisionsFluency in how AI is changing both product experiences and design practiceExperience designing complex B2 B Saa S or enterprise products is a solid plusWhat Success Looks LikeProduct Platform delivers a consistent, high-quality experience across products, workflows,



and shared capabilitiesShared platform patterns improve consistency and help product teams move fasterProduct and Engineering leaders treat Design as a strategic partner in defining problems and making decisionsDesigners on your team grow into larger problems, develop stronger judgment, and produce excellent workCross-team design decisions reach clear outcomes even when ownership is distributedYour own work and judgment help set the craft bar for the teamWhy This Role MattersProduct Platform is the foundation that products across Captivate IQ build on - and a major factor in whether Captivate IQ feels like one coherent product or a collection of separate tools.As a Senior Manager of Product Design, you'll lead the team responsible for that foundation. Your work will shape how our platform evolves, how quickly product teams can build on it, and how consistently customers experience Captivate IQ.BenefitsComprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependentsFlexible Time Off: Flexible vacation days plus quarterly mental healthdays to ensure you have the space to rechargeAnnual Stipends: Dedicated funds for your professional development and caretaking needsWork Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the Captivate IQ team that grow as your tenure doesRetirement Savings (US-Only): A 401(k) plan to help you invest in and secure your futurePremium Tools: The latest Apple hardware to empower you to do your best workInclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrivesNotice to Prospective CandidatesOnly emails from@ should be trustedWe are aware of active recruitment scams using the Captivate IQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:Attempt to correspond with a candidate using a free web-based

📌 Senior Manager, Product Design - Product Platform (Toronto)
🏢 CaptivateIQ
📍 Toronto