Select how often (in days) to receive an alert: Title: Manager, Business Banking Credit Cards Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose The Manager, Credit Cards – Business Banking is responsible for supporting the strategy, management and ongoing growth of Scotiabank’s Business Banking credit card portfolio. This role works closely with internal partners across Product, Sales, Marketing, Operations, Legal, Compliance, Risk, Technology and Client Experience to deliver customer-focused card solutions, support product launches and enhancements, strengthen portfolio performance, and ensure initiatives are executed in alignment with business priorities, regulatory requirements, internal policies and procedures. The successful candidate will help advance the Business Banking credit card growth by combining strong product management discipline, analytical thinking, stakeholder management and execution excellence to support small business clients and frontline teams across Canada. What You’ll Do: Lead and support the development, execution and ongoing management of Business Banking credit card products, including recent product launches, product enhancements, pricing changes, value proposition updates and portfolio optimization initiatives. Partner with cross-functional stakeholders to deliver initiatives end-to-end, including requirements gathering, governance, legal and compliance review, operational readiness, technology delivery, communications, training, launch planning and post-launch monitoring. Monitor portfolio performance, client behaviour,



market trends and competitive positioning to identify opportunities that support profitable growth, client primacy and improved advisor/client experience. Develop clear business cases, leadership updates, executive summaries, presentation materials and recommendations to support decision-making and initiative prioritization. Support frontline enablement by creating and maintaining product resources, job aids, FAQs, training materials, newsletters, talking points and sales support materials that help advisors position card solutions confidently. Coordinate updates to internal and external collateral, including product pages, disclosures, welcome package materials, Business Banking resource pages, application flows and related operational documentation. Work with Legal, Compliance, Operational Risk, Audit and other control partners to ensure business credit card products and related communications meet regulatory, policy and governance expectations. Manage issue resolution and remediation activities as required, including root cause assessment, stakeholder coordination, management action plans, communications and status reporting. Support campaigns, offers and acquisition strategies in partnership with Marketing, Analytics, Sales Effectiveness and channel teams to drive awareness, engagement and card acquisition. Build strong working relationships across Business Banking, Canadian Banking, Cards, Operations, Technology and frontline partner teams to deliver results in a matrixed environment. Accountabilities: Champions a customer-focused culture to deepen client relationships and leverage broader

📌 Manager, Business Banking Credit Cards (Toronto)
🏢 Scotiabank
📍 Toronto