Select how often (in days) to receive an alert: Subdivision Admin Assistant Date: Oct 14, 2026 Location: Barrie, ON, CA 51863 - Barrie - Temporary - 12 Months Hiring salary range: $3,601.96 - $3,831.86 / bi-weekly Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play. It’s an exciting time to join the team at Hydro One! General Accountabilities: Provide advice to customers relative to current service supply regulations & policies, underground subdivision design process, connection and inspection requirements. Discuss client needs and provide/request information in the desired format and assist customer by clarifying and amplifying technical service details, by correspondence, telephone, modem, etc. Advise customers and follow up with their contractors on matters relative to Corporate policies as well as practices and procedures applicable to customer services and equipment. Respond effectively to customer/contractor/developer inquiries and complaints associated with underground subdivision developments and/or processes over the telephone,



by correspondence, by modem, etc. Determine the nature and significance of the problem and as circumstances dictate, provide the necessary advice and guidance, attempting to come to an agreeable resolution, or refer to Supervisor or other appropriate personnel for action. Respond to inquiries, as required from external organizations such as municipalities, government agencies, providing information where necessary. Refer more complex technical problems or issues associated with policy, procedures or interpretation which are considered beyond the scope of the job responsibilities, to Supervisor or other appropriate personnel for resolution. Manage the underground subdivision phone lines and mailbox. Respond to calls and mail within defined timelines with appropriate actions and communication. Collect customer data including phone numbers, addresses, company name, development details, etc. Record data required for completion of underground design work and future communication. Follow up with written communication and data requests. Input/update data received in databases as required. Prepare and send letters to customers/developers/contractors at various stages of projects providing direction and expected outcomes/responses. Track the status of projects and follow up with appropriate notifications as required. Ensure appropriate requests for work/contracts are signed and arrange for/take

📌 Subdivision Admin Assistant (Barrie)
🏢 Hydroone
📍 Barrie