Lead customer-focused operations as a Technical Supervisor in a vibrant hotel environment. You'll oversee technical teams ensuring operational excellence while providing top-tier service to clients.
As a Technical Supervisor, you will manage daily floor operations within the hotel, ensuring equipment setup and customer engagements exceed expectations. Your leadership will also guide technicians in audiovisual operations, event coordination, and customer satisfaction. This exciting role blends responsibility with team development.
Key Responsibilities:
• Supervise setup and breakdown of audiovisual equipment
• Troubleshoot technical issues efficiently as they arise
• Maintain positive client relationships through communication




• Organize daily workflow of technicians and equipment
• Perform preventative maintenance on technical equipment
Requirements:
• Bachelor's degree preferred
• 3-5 years in customer service or hospitality
• 3-5 years of audiovisual experience required
• Must meet Technical 1-Star Certification requirements
• Valid driver's license for roles operating company vehicles
Elevate your career in audiovisual technology while leading a agile team to deliver world-class service.
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📌 Technical Supervisor for Event Technology (Niagara Falls)
🏢 Encore Global
📍 Niagara Falls