Elevate customer service as the Customer Experience Team Lead at Destination Owl's Head. Focus on enhancing service quality and creating welcoming experiences for all visitors.In your strategic role, you'll oversee customer interactions, streamline operations, and address group requests effectively. Collaborating with multiple departments, your leadership will ensure every guest enjoys a seamless experience from start to finish. Your focus on service excellence will resonate through every team member.Key Responsibilities:Provide exceptional service and address customer inquiriesHandle group requests throughout their experienceCoordinate logistics with diverse departmental teamsMaintain satisfaction levels for all guests servedInnovate and implement improvement proceduresRequirements:Solid dedication to customer serviceAbility to demonstrate initiative and sound judgmentEffective priority management skillsExceptional communication abilitiesFamiliarity with the tourism and hospitality fieldShape unforgettable moments for guests at Destination Owl's Head through passionate leadership and service commitment.

📌 Customer Experience Supervisor At Owl'S Head (Quebec City)
🏢 Head
📍 Quebec City