- Working as part of Absolute’s award-winning Sales team, SMB Account Executives are primarily responsible for prospecting for new customers, relationship building with our partners, and meeting quarterly sales goals
- While the primary focus of the role is new account acquisition, SMB Account Executivesmay also beresponsible for providing customer support to existing customers
- SMB Account Executiveswill engage with existing customers to review overall account health, new product offerings, and consultation to help sustainand growour footprint in these accounts
- Data mine high potential accounts, identify key accounts and contacts to engage
- Follow up on all leads provided through marketing resources in a timely and effective manner
- Develop and maintain a high lead conversion rate
- Implement and maintain a high daily rate of outbound calling and email campaigns
- Define the customers current IT situation, challenges, and needs
- Present Absolute product web demos to prospects and existing customers as a solution to their needs
- Become a trusted advisor and product expert to all customers regarding endpoint security
- Share customer best practices where allowed and acquire customer references
- Attend onsite customer meetings and events where ROI is high for sales conversion
- Partner Support (OEM, DRC, VAR)
- Build out an expansive network of lasting relationships with partners in your territory
- Offer training through web virtual rooms and onsite visits
- Field partner sales calls to provide sales assistance and expertise
- Assist and provideSKUs and pricing as requested
- CRM
- Manage pipeline, ensuring an accurate forecastwithdailyupdates in Salesforce




- Build and maintain an effective four quarter rolling 2-3x pipelinein Salesforce
- Maintain customer accounts and contact database in Salesforce.com
- Input and record pertinent meetings, emails, phone calls and supporting customer data into Salesforce as appointments, activities and/or notes to ensure seamless customer support
- Protect the security and privacy of Absolute and its customers
- Other duties as assigned by management
- Compile and report revenue numbers, adjusting revenue, probability and close dates consistently as needed
- Reconcile quarterly revenue tracking with finances daily invoice summary
- Administer product upgrades and term extensions as requested
- Assist and implement customer onboarding
- Find, track, and expand opportunities with existing customers
- Upsell Absolute product portfolio across customer base
- Attend training sessions offered
- Grow knowledge of Absolute products/services and internal systems and tools, including Salesforce
- Stay current in Marketing collateral and related product/service positioning
- Mentor, coach, and assist in the onboarding of new hires
- Build and maintain successful lasting professional relationships with internal support teams
- Contribute to a customer-focused workplace that encourages information sharing, team-based sales activity, and an absolute focus on new business, expansion, and development




- Work cohesively with sales peers
- Share best practices and initiate effective joint coverage model when necessary

Benefits

- Recognition: Competitive pay, exceptional benefits, and matching programs for retirement plans
- Development: Training and career development to help you grow, personally and professionally
- Comfort: Bright, modern offices with ergonomic workspaces, and areas for team collaboration and individual focus
- Inspiration: In-office art gallery, seasonally refreshed with a vibrant selection from British Columbia artists
- Refreshments: Free refreshments, from pastries to popcorn to pizza, and a huge selection of hot and cold beverages
- Health: Onsite fitness classes to burn off calories from the free snacks and keep you mentally sharp
- Connection: Monthly social events and an annual retreat to bring the team together and celebrate our wins
- Balance: Work/life balance with flexible time off and Absolute-sponsored events for the whole family

Post-secondary education preferredExcellent verbal and written communication skillsSaaSand/or Enterprise software sales experience isa plus1+ year(s) of sales experienceOutgoing, collaborative, responsible,and energizedExcellent customer and partner engagement and relationship-building skillsDemonstrated ability to learn technical products and solutionsProven professionalism and strong customer serviceFamiliaritywithSFDC or equivalentCustomer Relationship Management (CRM) systems and leveraging CRM as a sales management toolMS Excel, Outlook, Power PointAbility to travel within North America for to visit your respective territory for customer meetings (approximately 25%)

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📌 Account Executive (SMB) (Vancouver)
🏢 Absolute Security
📍 Vancouver