TELUS Health is seeking a Bilingual Business Analyst II to enhance pharmacy operations in Calgary, AB or remote. Support clients with Kroll Pharmacy Management System and optimize operational efficiency.
This full-time role focuses on providing bilingual support to pharmacy clients, investigating complex inquiries while ensuring seamless communication with stakeholders. You'll leverage your analytical skills to troubleshoot software issues and deliver high-quality solutions that align with service level agreements.
Key Responsibilities:
• Investigate and resolve pharmacy operational inquiries
• Troubleshoot software and connectivity issues
• Collaborate with stakeholders for issue resolution
• Provide bilingual support for Kroll PMS
• Document tasks in Salesforce and Google Docs
Requirements:
• 1–3 years in a pharmacy or related field
• Bilingual in French and English
• Proficiency in Pharmacy Management Systems
• Robust problem-solving and communication skills
• Ability to handle multiple tasks under pressure
Drive impactful solutions for pharmacy operations with your bilingual skills and analytical expertise at TELUS Health.
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📌 Bilingual Business Analyst II at TELUS (Calgary)
🏢 Intello Technologies
📍 Calgary