Elevate your career with Advance Wire Products Ltd. as a Customer Account Manager in Surrey, BC. Be the key liaison for customer accounts and ensure seamless order management. In this pivotal in-office role, you will oversee customer orders and work closely with design and production teams.
Your strong customer relationship management skills and attention to detail will be crucial in translating customer needs into manufacturable solutions. You will also lead and coach customer service coordinators to maintain high standards. Key Responsibilities:
- Manage order intake process ensuring accuracy and completeness
- Interpret customer floor plans for retail spaces
- Oversee development of accurate drawing packages
- Collaborate with design teams for layout feasibility
- Review and approve order documentation and changes Requirements:
- Post-secondary education in Business or related field
- Experience in retail and grocery environments
- Robust proficiency in Microsoft Office, especially Excel
- Familiarity with SolidWorks or AutoCAD
- Ability to manage competing priorities effectively Drive customer satisfaction and operational efficiency with your expertise in account management.