QuadReal Property Group is seeking a Customer Care Operations Manager to lead the customer care function for a major residential project in Canada. The role oversees office operations, site orientations, possession activities, and deficiency management, collaborating with construction partners and homeowners to ensure high-quality service and timely project turnover.
The position manages a team of coordinators, ensuring adherence to SLAs, warranty requirements, and documentation standards, while
📌 Customer Care Operations Lead - Residential Projects (Vancouver)
🏢 QuadReal Property Group
📍 Vancouver
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