Lead retail excellence as a Store Manager with Lids Sports Group. Ensure top-tier customer service and manage a passionate team while promoting sports culture and fashion.
At Lids, the Store Manager is pivotal to delivering exceptional retail experiences and fostering team engagement. You will oversee daily operations, customer interactions, and performance metrics while cultivating a fun, inclusive setting for your team. Your leadership skills will guide the store's hiring process, onboarding, and continuous professional development for all staff members.
Key Responsibilities:
• Manage hiring, onboarding, and training of team members
• Execute the sales strategy to meet key performance indicators
• Resolve customer feedback and oversee service quality




• Maintain operational continuity and compliance with policies
• Lead product strategy, inventory management, and merchandising efforts
Requirements:
• Proven supervisory and sales experience in retail
• Strong interpersonal and communication skills
• Ability to work varying hours as needed
• Demonstrated skills in training and team engagement
• Ability to lift up to 50 pounds and stand for long periods
Step into a leadership role at Lids and drive team performance while fueling customer passion for sports.
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📌 Store Manager at Lids Sports Group (Toronto)
🏢 Lids
📍 Toronto