18 Oct
|
Flowers River Lodge
|
Happy Valley-Goose Bay
18 Oct
Flowers River Lodge
Happy Valley-Goose Bay
Position Title: Lodge Manager
Reports To: Lodge Operations Manager
Location: Flowers River Lodge (Remote – Fly-in), Labrador
Schedule: Seasonal rotation (June–September) – Full-time, on-site
Terms: Seasonal Full-Time (Mid June to Mid-September)
Company Overview
Flowers River Lodge is a premier, fly-in Atlantic salmon fishing destination located in the remote wilderness of Labrador. Known for its crystal-clear waters, exceptional dry fly fishing, and small, intimate guest capacity, the lodge provides a high-end yet authentic wilderness experience.
We operate with a strong focus on guest experience, professionalism, and team culture, while maintaining the traditions and spirit that have defined the lodge for over a decade.
The Lodge Manager is the on-site leader of all lodge operations, responsible for delivering an exceptional guest experience while ensuring smooth coordination between all departments, including guiding, kitchen, housekeeping, and maintenance.
This is a hands-on leadership role that requires strong communication, organization, and problem-solving skills in a remote, fast-paced environment. The Lodge Manager must lead by example, maintain high hospitality standards, and create a positive, professional atmosphere for both guests and staff.
The role involves long days, full-season commitment (7 days/week while in camp), and living on-site, but offers a unique opportunity to work in one of the most beautiful and rewarding fishing environments in North America.
Key ResponsibilitiesLodge Operations & Guest Experience
- Act as the primary on-site coordinator across all departments
- Maintain a strong, visible presence with guests (dock, meals, daily interactions)
- Conduct guest orientations and ensure a smooth arrival/departure experience
- Ensure high standards of hospitality throughout all guest touchpoints
- Respond to guest needs, feedback, and issues in a timely and professional manner
Team Leadership & Staff Management
- Supervise and support guides, kitchen staff, housekeeper, and shoremen
- Lead by example in professionalism, attitude, and work ethic
- Set daily schedules, rotations, and expectations for staff
- Foster a positive, team-oriented environment in a small workforce
- Ensure staff are aligned with lodge standards and policies
Operations & Logistics
- Oversee daily lodge operations, scheduling, and flow
- Coordinate flight days, guest arrivals/departures, and communication with aviation partners
- Manage inventory, supplies, and coordinate ordering needs
- Work closely with maintenance on infrastructure and equipment needs
- Identify inefficiencies and proactively solve problems
Training & Standards
- Oversee staff training, particularly guide training programs related to:
- Safety and river knowledge
- Guest communication and service standards
- Equipment handling and responsibility
- Ensure consistency in guest experience and operational procedures
Changeover Day Leadership
- Take ownership of weekly guest changeover days
- Coordinate staff roles, guest flow, meals, and orientation
- Ensure all guests are welcomed, informed, and set up for their stay
Communication & Reporting
- Act as the primary point of contact between operations, Goose Bay staff and on-site staff
- Communicate guest concerns, operational needs,
and suggested improvements
- Provide regular updates and feedback to management
Qualifications
- Experience in a hospitality, lodge, or tourism leadership role
- Strong leadership, organizational, and problem-solving skills
- Excellent communication and interpersonal abilities
- Comfortable working in a remote, team-based environment
- Ability to manage multiple priorities and adapt to changing conditions
- Calm under pressure with a solutions-focused mindset
- Professional, reliable, and self-directed
- Boater Safety
- Eligible to work in Canada
Preferred Experience
- Experience in a remote lodge, outfitting, or fishing/hunting camp
- Understanding of guiding operations outdoor tourism
- Experience managing small teams in high-demand environments
- Guide experience/Guide license would be ideal but not required
Role Expectations (Important to Understand)
- This is a live-on-site position in a remote location
- Staff work 7 days per week during the season
- Days are structured but can be long and require flexibility
- The role requires being physically present, engaged, and visible throughout the day
- Success in this role comes from strong leadership, adaptability, and a positive attitude
Compensation & Perks
- Competitive seasonal salary (based on experience)
- Travel to/from lodge provided
- Room and board included
- Chance to work in a world-class wilderness setting
- Strong team environment and repeat seasonal opportunities
How to Apply
Interested candidates are invited to submit a resume and brief cover letter outlining relevant experience to:
[email protected]
Job Types: Full-time, Fixed term contract, Seasonal
Pay: From $1,800.00 per week
Benefits
- Casual dress
- Discounted or free food
Work Location: In person
📌 Director of Lodge Operations – Fly-In Wilderness Lodge (Happy Valley-Goose Bay)
🏢 Flowers River Lodge
📍 Happy Valley-Goose Bay