Director of Resident Care – Long-Term Care (Hamilton, ON)

The Organization: Shalom Manor & Gardens is a faith-based, non-profit organization that is home to 144 residents living in long-term care and 36 assisted living suites in Grimsby.

Faithstone Manor & Gardens will be the second community of Shalom. It will be located in Hamilton and is expected to open in Spring/Summer 2027. It will include 188 long-term care beds (Faithstone Manor), 72 assisted living suites (Faithstone Gardens), a robust Village Centre and a daycare to open in Spring/Summer 2028.

The Opportunity:

As a key member of the leadership team, the Director of Resident Care (DRC) will play an integral role in both the pre-opening preparations and ongoing care operations of Faithstone Manor Long Term Care. This is an exciting role for someone who has strengths and skills in shaping a resident care department and establishing clinical systems and care standards to care for our residents in a way that honours the individual, assists their loved ones, and brings glory to God.

The DRC will be instrumental in preparing the home for occupancy, including developing plans for resident admissions, supporting the recruitment and training of care staff, coordinating clinical resources and contractors and ensuring operational readiness for the delivery of protected, compassionate and resident centred care. role in shaping the resident care department and nursing team by establishing clinical systems and care standards for resident services and nursing operations.

Reporting to the Administrator, supported by the Chief Nursing Officer and working closely with the leadership team, you will lead a nursing department of more than 200 team members, supported by a robust clinical leadership team.

Upon opening of the home in 2027, the DRC will be based full-time at the Hamilton location (1411 Upper Wellington Street). During the pre-opening and occupancy ramp-up phases, work will be shared between the Hamilton development site and our existing Grimsby home, with the balance evolving as the project progresses toward opening. With a start date of Fall 2026, this position requires full-time hours, with rotational on-call requirements once the home is operational.

As the DRC, you will:

- Lead the delivery of exceptional resident-centred care.




- Oversee the development, implementation, and evaluation of individualized care plans and nursing programs, ensuring care is evidence-informed, responsive, and aligned with best practices.
- Guide and develop a large nursing team.
- Provide leadership, coaching, performance management, and mentorship to over 200 nursing staff, fostering accountability, collaboration, and professional growth.
- Drive quality, compliance, and operational excellence.
- Ensure nursing services meet legislative and regulatory requirements, support quality improvement initiatives, manage core regulatory programs, and promote accurate clinical and interRAI LTCF documentation.
- Lead and support strategic and organizational goals.
- Contribute to and lead strategic and operational planning, department goal setting, resource stewardship, and the implementation of new programs and services that enhance resident outcomes.
- Strengthen communication and engagement.
- Foster effective communication with staff, residents, families, physicians, committees, and community partners, creating a collaborative and solution-focused care environment.

Who You Are: You bring-

- Current registration as an RN in good standing with the College of Nurses of Ontario
- Post-RN education in nursing administration, gerontology, healthcare management or a related field considered an asset
- 4-6 years of experience in long-term care, with a strong understanding of the unique opportunities and challenges of the sector
- Progressive leadership experience, including supervising, coaching and developing high-performing teams
- Strong clinical knowledge and assessment skills, with experience supporting evidence-informed care practices and quality outcomes
- Confidence and experience using clinical documentation systems and other technologies required to support resident care and operational excellence




- A thorough understanding of the legislative and regulatory requirements governing long-term care in Ontario and the ability to effectively lead within this framework
- Excellent communication, organizational and relationship-building skills, with the ability to collaborate effectively with residents, families, team members, physicians and community partners
- An appreciation for and willingness to support the Christian mission, vision and values that guide our organization
- Ability to provide a vulnerable sector police check within the last 6 months, and proof of TB testing completed within the last 12 months
- Ability to speak Dutch is considered an asset.

For a full list of responsibilities and qualifications, please refer to the complete .

Apply If You Want To:

- Help launch a brand new home from the ground up, shaping its care operations, culture and resident experience from day one
- Lead in a mission-driven organization where faith, compassion and excellence are central;
- Lead meaningful work that directly impacts residents, families and care teams; and
- Be part of one of the largest faith-based LTC expansions in Ontario.

The Offer: This position includes-

· Salary rage: $103,000 – $131,000, based on education and experience

· Benefits, including extended health care, dental care, vision and life insurance

· RRSP match

· Paid time off, including vacation, sick time and float days

Submit Your Interest: If this position aligns with your experience, leadership style and passion for resident-centred care, we invite you to submit your resume and cover letter outlining your qualifications and alignment with our mission.

Faithstone Manor & Gardens welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

#SMHP

Pay: $103,000.00-$131,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- RRSP match

Experience:
- Long term care: 4 years (preferred)
- management in long term care: 1 year (required)

Licence/Certification:
- RN License (required)

Work Location: In person

📌 Director of Resident Care (Canada)
🏢 Faithstone Manor Long Term Care Home
📍 Canada