Position Summary At Elantis, we help organizations modernize how they work through tailored Microsoft solutions. We’re looking for a team lead to own and evolve our Flex and Managed Services practice — someone who is equally comfortable as a strategic advisor and a hands‑on delivery leader, and who thrives building long‑term client relationships while driving operational excellence.Position Responsibilities Lead and evolve Elantis’ Flex and Managed Services offerings, driving operational maturity and continuous improvement.Act as the senior team lead and trusted advisor for our Flex and Managed Services clients, with a focus on long‑term partnership and business value.Oversee service quality, KPIs, and performance including utilization, customer satisfaction, and operational efficiency.Lead sprint planning, resource allocation, and capacity management across the practice.Align Managed Services and Project Delivery teams to ensure a seamless client experience.Identify opportunities for optimization, automation, and innovation within client environments.Mentor and develop the Managed Services team while fostering accountability and operational ownership.Collaborate with Sales,

📌 Team Lead (Edmonton)
🏢 Elantis Solutions
📍 Edmonton