Join our team as a Bilingual French First-Party Collection Officer. This full-time position offers a dynamic role where you’ll process accounts and negotiate payment terms with a flexible schedule.
We are looking for an enthusiastic skilled with at least five years of experience in the collections industry. As a key member reporting directly to the Operations Manager, you will play a vital role in managing past due accounts while adhering to regulatory standards. Your fluency in both French and English, along with excellent communication skills, will drive successful negotiations.
Key Responsibilities:
• Conduct collection calls for overdue accounts
• Negotiate and arrange payment plans within limits
• Document call details accurately in the system
• Apply soft calling techniques during interactions
• Maintain compliance with regulatory standards
Requirements:
• Minimum one year experience in First-Party Collections
• Fluent in French and English
• Strong organizational and time management skills
• Proficient in Excel and Outlook
• Effective communication and basic math skills
Support financial recovery while advancing your collection career with us!
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📌 Bilingual French Collection Officer Role (Toronto)
🏢 SinglePoint
📍 Toronto