Lead customer service initiatives at Shoppers Drug Mart as a Front Store Supervisor. Oversee cash management, merchandising, and staff training to enhance the customer experience.
Shoppers Drug Mart is seeking a Front Store Supervisor to manage customer service and merchandising at their local store. This role focuses on ensuring compliance with store policies while training staff and maintaining a welcoming environment. You'll guide employees, oversee loss prevention procedures, and handle customer inquiries effectively.
Key Responsibilities:
• Ensure staff comply with store policies and procedures
• Train cashiers and merchandisers in their roles
• Manage daily cash office inventory and tracking
• Resolve customer issues according to store guidelines
• Maintain clean and organized product displays
Requirements:
• Strong planning and decision-making skills
• Exceptional problem-solving abilities
• Organized and computer literate
• Productive time management skills
• Knowledgeable about products and supplies
Utilize your leadership skills to ensure service excellence at Shoppers Drug Mart, enhancing customer satisfaction daily.
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📌 Front Store Supervisor at Shoppers Drug Mart (Cambridge)
🏢 Shoppers Drug Mart
📍 Cambridge