Lead a dynamic team at Unifi in Toronto as a Customer Service Supervisor. Provide exceptional passenger support throughout arrivals, ticketing, and check-in processes while embracing a culture of empathy and integrity.
Unifi is seeking a Customer Service Supervisor to oversee a team responsible for ensuring a seamless experience for air travelers. This part-time position entails supervising agents, assisting passengers with special needs, and managing ticketing and check-in operations. You will contribute significantly to protected and secure airport operations.
Key Responsibilities:
• Supervise a team delivering exceptional customer service
• Support passengers during arrival and check-in procedures
• Manage ticketing, baggage services,



and reservations
• Direct passengers through customs and immigration
• Assist ramp agents with wheelchair and baggage support
Requirements:
• High School diploma or equivalent
• Minimum 18 years of age
• Ability to pass background checks and drug screening
• Relevant aviation experience preferred
• Must lift and move heavy items as needed
Become a vital part of the Unifi team while providing excellent service to travelers in Toronto.
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📌 Airport Customer Service Supervisor Toronto
🏢 Unifi Aviation
📍 Toronto