The Department for Work and Pensions is seeking a Work Coach in South West Scotland. This integral role focuses on providing direct assistance to help individuals secure employment and financial support.As a Work Coach, you will engage with a wide range of customers who rely on advantages like Universal Credit. Through face-to-face and digital interactions, you will deliver compassionate support, guidance, and quality advice tailored to each customer's unique situation. Your work is pivotal in promoting stability and self-sufficiency among job seekers.Key Responsibilities:Guide customers in claiming Universal Credit and job-related benefitsOffer tailored job search advice and resourcesComply with the Equality Act 2010 in all interactionsEstablish trusting, motivational relationships with clientsAssess and manage your caseload for effective supportRequirements:Strong communication and active listening skillsEmpathy and a customer-centric mindsetAbility to assist customers in a digital landscapeFamiliarity with local labor market trendsDedication to fostering an inclusive workplaceBring your dedication to customer service and support to the critical role of Work Coach with the DWP in South West Scotland.

📌 Read More - £32,137 - £32,137 A Year (Theodore)
🏢 Department for Work and Pensions
📍 Theodore