The role involves reviewing, analyzing, and improving technical documentation used as chatbot knowledge sources. The candidate will convert Confluence content into Markdown and documentation-as-code formats, use GitHub Copilot and AI tools to improve documentation quality and structure, and develop and enhance automation scripts for content conversion and migration.
Required Skills & Qualifications:
- 5 years of strong scripting automation experience - Python (preferred) or Java development experience.
- Experience working with Markdown documentation and Git-based repositories.
- Experience with Confluence administration, content organization, page structures, and migrations.
- Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.
- Experience creating automation scripts and content transformation utilities.
- Hands-on experience with GitHub Copilot or AI-assisted development tools.
- Robust written communication and documentation skills.
Preferred Skills & Qualifications:
- Understanding of developer documentation and documentation-as-code practices.
- Experience with CI/CD and DevOps concepts is desirable.
- Exposure to Backstage, TechDocs, or documentation portals is a plus.
Day-to-Day Responsibilities:
- Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.
- Resolve documentation issues related to formatting, links, images, and metadata.
- Create standards, templates, and best practices for documentation management.
For immediate consideration please click APPLY to begin the screening process with Alex.
📌 Hiring Chatbot Content Developer in Brampton, Ontario (Toronto)
🏢 Artech
📍 Toronto
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