Lead with passion as a Front Office Supervisor at Hilton Garden Inn Toronto Airport. Drive exceptional guest service while overseeing a energetic front office environment. Join the team at Hilton Garden Inn Toronto Airport, where you’ll play a pivotal role in ensuring guest satisfaction and a smooth front office operation.
You'll greet guests, handle complaints, and provide leadership to ensure adherence to brand service standards. This full-time role also involves collaborating with other hotel departments to enhance guest experiences. Key Responsibilities:
- Cultivate a culture of performance and guest-focused service
- Greet guests and manage any complaints promptly
- Train team members on service standards and procedures
- Support Front Office Manager with daily reporting and policies
- Coordinate with departments for seamless guest experiences Requirements:
- Exceptional customer service skills are essential
- Excellent communication abilities required
- Experience with ONQ is an asset
- Availability for evenings and weekends required
- Authorization to work in Canada necessary Harness your leadership and customer service skills to create remarkable experiences at Hilton Garden Inn!
📌 Hilton Garden Inn Front Office Supervisor (Mississauga)
🏢 Silver Hotel Group
📍 Mississauga
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