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The Rehabilitation Product Specialist is an integral part of the Home Health Care team with a focus on the assessment, recommendation and sale of rehab and mobility equipment to Lawtons store customers and external healthcare providers, such as long-term care, hospitals and rehab centers. Actively contributes to a positive and productive working environment.

Here’s where you’ll have an impact:

Sales - Customer offering

• Understand and respond to local market needs and competition


• Demonstrate superior account management skills


• Develop deep and broad product knowledge to provide effective presentations to potential customers


• Role model and reinforce customer service expectations daily for all staff


• Develop strong working relationships with Occupational Therapists, nursing and other allied healthcare professionals in territory


• Respond quickly and knowledgeably to customer inquires

Financial

• Achieve monthly and yearly sales targets and report as required on progress


• Participate with manager on planning and forecasting sales and growth areas for the business


• Ensure corporate credit card is paid in full each month


• Submit properly completed expense reports


• Personal/Professional Development


• Attend training as required


• Maintain knowledge of current industry trends

Employee Engagement

• Demonstrate positive, productive customer service and co-worker relationships daily


• Provide feedback as to how to improve our offering for our customers and environment for our staff

Other Duties

• Order equipment and EMR


• Adhere to and implement all applicable company standards


• Coordinate maintenance of store equipment and repairs


• As requested by the company

What you bring to the table:

Required:

• 3 years sales experience


• Valid driver’s license and clean abstract


• Computer skills


• Ability to lift 50 pounds


• Solid communication, customer service and organizational skills


• Knowledge of the experience in the rehab and mobility industry


• High school or equivalent


• Bilingual (French & English)


• Related industry experience

Other requirements:

• Two-person lift required for weights exceeding 50lbs


• Ability to stand for long periods of time


• Physical work including; but not limited to bending, lifting, and reaching


• Exposure to varying temperatures over short periods of time


• Exposure to sanitation and cleaning chemicals


• Flexible hours and overtime