Lead the vibrant Indigo community as a General Manager. Focus on transforming strategic priorities into engaging, localized experiences that enhance customer loyalty and drive sales. As a General Manager at Indigo, you will be responsible for creating a customer-centric culture and delivering exceptional experiences throughout the store.

Your leadership will ensure the effectiveness of key processes including visual merchandising, talent development, and operational efficiency. Embrace the chance to drive retail results while fostering an environment that values collaboration and community connection. Key Responsibilities:

- Translate strategic priorities into actionable, store-level plans
- Enhance customer service using the R.E.A.D. model




- Cultivate local community connections through curated experiences
- Maintain exceptional visual merchandising standards
- Drive employee engagement and development initiatives Requirements:
- 6+ years in leadership in specialty retail or multi-unit settings
- College degree preferred or relevant experience
- Proven ability to foster a customer-first culture
- Strong business acumen and systems-thinking skills
- Bilingualism required for Quebec-based positions Bring your passion for retail and people to Indigo and make a positive impact on the customer experience.

📌 Indigo General Manager for Community Engagement (Toronto)
🏢 Indigo-Books-
📍 Toronto