Drive IT service delivery and operational improvements at Connor, Clark & Lunn Financial Group in Toronto. This senior-level role demands robust communication skills and technical leadership.As the Senior Service Delivery Executive, you will lead the development of a high-performing service team while ensuring alignment between IT services and business needs. Enhance service management practices and deliver continuous improvements based on stakeholder feedback and operational insights.Key Responsibilities:
- Implement best practices in service delivery
- Manage major incident resolution and communication
- Collaborate with IT and business stakeholders
- Oversee vendor contracts and performance metrics
- Analyze operational data for process improvementsRequirements:
- Bachelor’s degree in a relevant field
- 10+ years in IT service management
- At least 5 years of leadership experience
- Solid knowledge of ITIL processes
- Excellent communication and leadership skillsBe at the forefront of enhancing IT service quality and organizational effectiveness as a Senior IT Service Delivery Executive at Connor, Clark & Lunn Financial Group.#J-18808-Ljbffr

📌 Senior It Service Delivery Executive (Toronto)
🏢 Connor, Clark & Lunn Financial Group
📍 Toronto