Description

We are looking for a Claims Analyst, which is responsible for overseeing insurance claims administration, ensuring timely and accurate claim reporting, tracking claim performance, analyzing trends, and supporting cost-control initiatives. This role works with internal and external stakeholders to improve claim outcomes, ensure compliance, and drive continuous improvement.

Responsibilities

- Ensure all claims are reported, documented, and processed accurately and on time.
- Reduce claim cycle times and improve claim resolution efficiency.
- Maximize recovery opportunities and minimize uninsured losses.
- Assist in controlling overall insurance and claims-related costs.
- Improve claim outcomes through proactive monitoring and follow-up.
- Support reductions in claim frequency and severity through reporting and trend analysis.
- Maintain accurate and timely claims reporting.
- Ensure compliance with insurance, regulatory, and internal requirements.
- Deliver actionable loss analysis and management reporting.
- Improve claims management processes and system utilization.
- Develop tools and reporting that enhance visibility into claims performance.




- Strengthen communication and coordination among operational and support teams.

Qualifications

- Post-secondary education in Business Administration, Risk Management, Insurance, Finance, Supply Chain, or a related field.
- 2-5 years of experience in claims administration, insurance, transportation, risk management, finance, or a related analytical role.
- Experience working with insurance claims, accident reporting, workers' compensation, liability, or transportation claims is considered an asset.
- Experience in the transportation or logistics industry is preferred.
- Strong analytical and problem-solving skills with the ability to identify trends and recommend solutions.
- Strong attention to detail and ability to manage multiple priorities in a rapid-paced environment.
- Excellent verbal and written communication skills with the ability to work effectively with internal and external stakeholders.
- Ability to analyze data and develop meaningful reports, metrics, and recommendations.

📌 Insurance & Claims Analyst (Saint John)
🏢 J.D. Irving
📍 Saint John