We are hiring a unique dual responsibility human resources position for our 2 Coast Hotels in Calgary. The People & Culture Manager for Coast Calgary University Area Hotel by APA (160 rooms, food & beverage facilities) and Coast Calgary Downtown Hotel & Suites by APA (120 suites) will contribute to the success of the company by providing Human Resources support and leadership at the two properties as well as work as part of a centralized People & Culture team reporting to Coast Hotels Corporate Office in Vancouver, BC.What you will do:Works with the two hotel's leadership teams to create an environment that is motivating and engaging; proactively manages thedevelopment of the culture in alignment with the Coast Hotels values and cultureEnsures Ambassadors deliver excellent customer service aligned with company policies and brand promises; works with the hotel's leadership team to remove barriers for delivering exceptional guest experiencesUnderstands relevant legislation and regulations (i.E. OH&S, Employment Standards, Human Rights, Labour Relations) as they apply to the company and ensures complianceConnects P&C plans with other departments and areas of the hotel as appropriateAware of and understands how all areas of the business interactAttends industry and/or professional events or conferences to maintain industry/professional knowledge and network with industry/qualified peersFocuses on short- and long- term priorities, maintaining a big picture perspectiveIs visible and accessible, providing open access for Ambassadors to build rapport, discuss issues and resolve concernsUses conflict resolution skills and empowers Ambassadors to resolve issues and identify when to escape themLives the Coast Hotels Values and reflects the brand in the community; participates in local events,



fostering a positive reputation for the company within the local communityProvides expertise, support and collaboration within a centralized model of human resources for multi-property needsOther projects as requiredWhat you bring:Bachelor's degree or diploma in Human Resources or related field or equivalent combination of education and experienceChartered Professional in Human Resource (CPHR) Professional designation or equivalent5-7 years of related experience, with 2-3 years in a leadership capacityProven ability to coach and influence Leaders and peersAdvanced communication (written, verbal and listening), interpersonal, and customer service skillsAdvanced working knowledge of MS Office Suite; Proficiency with HRIS Systems and various technologiesKnowledge of OH&S, Employment Standards, Human Rights, Labour Relations legislation and regulationsPrevious experience in the hospitality industry an assetExcellent problem resolution skills and conflict resolution skills to resolve issues within a functional areaProven ability to handle confidential information and situationsValid driver's license as there will be some travel requiredNot content with the status quo; driven to create positive change and growthExemplifies Coast's core values and enjoys working in a culture of accountabilityCoast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.If you require accommodation during the hiring process, please let us know.Coast Hotels would like to thank all interested applicantsOnly those selected for an interview will be contactedNO PLACE LIKE COAST !

📌 People & Culture Manager (Calgary)
🏢 Coast Calgary Downtown Hotel and Suites by APA
📍 Calgary