Become a vital part of Viking's Ottawa team as a Dispatcher in the Inspection & Services Division. Deliver exceptional service while coordinating and dispatching field technicians efficiently.As a Dispatcher reporting directly to the Operations Manager, you will coordinate service operations effectively. Key responsibilities involve answering customer inquiries, scheduling service calls, and managing technicians' workloads. You will provide administrative support, monitor service activities, and promote Viking's products to enhance customer experiences.Key Responsibilities:Answer customer service inquiries professionallySchedule and dispatch technicians based on prioritiesPlan and coordinate technicians' monthly schedulesMaintain service documentation and recordsProvide basic technical assistance as neededRequirements:Administrative certificate or relevant experienceMinimum 2 years in a similar role is an assetStrong computer skills with Windows softwareExcellent customer service abilitiesResourceful with positive work organizationBring your expertise to Viking and enhance our customer service and technician support in Ottawa.

📌 Dispatcher In Ottawa Services Division (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Viking Fire Protection
📍 Riviere-des-Prairies—Pointe-aux-Trembles