18 Oct
|
ProCogia
|
Vancouver
18 Oct
ProCogia
Vancouver
Senior Delivery Manager – Pro CogiaPro Cogia Vancouver, British Columbia, CanadaAbout Pro CogiaWe help businesses transform data into real growth! Our clients operate in high‑stakes, highly regulated industries such as telecom, financial services, and life sciences. We partner by embedding expert data science, engineering, and AI talent directly into projects that matter, delivering end‑to‑end data solutions that unlock new value and insights. Our diverse, close‑knit team prioritizes development, offers competitive salaries, generous benefits, and supports an inclusive culture that values equality, growth, innovation, excellence, and ownership.The Senior Delivery Manager at Pro Cogia leads the delivery of world‑class data and AI solutions for our clients. While delivering high‑value, billable client work, you’ll take ownership of growing accounts by identifying new opportunities, expanding into additional departments, and driving revenue growth.Key ResponsibilitiesDelivery Management & Revenue GrowthAct as delivery manager for assigned clients, owning expansion goals and revenue growth targets.Build strong client relationships,
becoming a trusted partner who understands business priorities and long‑term strategy.Deepen existing client relationships and build recent relationships across stakeholder groups.Build and own a portfolio of client accounts that delivers consistent year‑over‑year growth.Proactively identify expansion opportunities by:Surfacing new needs in adjacent teams/functions.Proposing add‑on projects.Driving early renewal and follow‑up engagement discussions.Partner with Sales, Business Development, and Delivery Direction to shape SOWs, proposals, and pitches tied to revenue growth objectives.Develop portfolio‑level growth strategies and action plans with Sales and the Foundry.Partner closely with Sales to actively mine accounts and drive client growth through expansion and retention initiatives.Track and report progress towards assigned expansion and revenue goals.Client Delivery & BillabilityServe as a hands‑on consultant on client projects, maintaining billable utilization targets.Lead project workstreams end‑to‑end, ensuring deliverables meet scope, timelines, and quality expectations.Translate complex client problems into actionable technical and business solutions.Act as the senior subject‑matter resource on engagements, providing oversight and escalation support.Own client satisfaction (C‑Sat) as a core accountability, ensuring delivery excellence drives retention and long‑term
📌 Senior Delivery Manager (Vancouver)
🏢 ProCogia
📍 Vancouver