## Sales Professional - Inside Sales Applylocations: BC - Burnabytime type: Full timeposted on: Posted Todayjob requisition id: Req. Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.**JOB RESPONSIBILITIES****Lead Generation*** Holds self-accountable for prospecting a minimum of 1-2 hours each day* Obtains referrals from families served by the location* Networks and builds community and civic relationships* Explains and presents presentations to families served and referred families* Maintains and tracks activity levels to ensure productivity**Build Relationships with Families*** Responds to client inquiries in a timely, respectful, sensitive and professional manner* Connects with families through listening, honest communication and genuine concern* Develops an understanding of each family’s unique needs and offers solutions that provide value to them* Stays in touch with families to ensure satisfaction* Prepares for all appointments and performs all procedures with professionalism and attention to detail* Follows through on all customer problems and requests* Builds trust-based relationships to earn the right to ask for referrals* Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning**Teamwork*** Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future* Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless,



high quality service* Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales* Shares family concerns with rest of the SCI team**MINIMUM REQUIREMENTS****Education*** High school diploma or equivalent* 1-2 years of college or an equivalent of education and experience**Experience*** High school equivalency and 1-2 years of college or an equivalent of education and experience* 1-2 years of customer service or sales industry experience preferred **Licenses*** Valid driver’s license with an acceptable driving record**Knowledge, Skills and Abilities*** Must be able to pass the Company’s internal presentation certification within thirty days of hire* Ability to work a number of evenings and or weekends every month if needed* Ability to drive around the lower mainland as needed* Flexible schedule but, at times must have the ability to work up to 12 hours in a day (overtime is allowed)* Ability to treat others with empathy and respect* Knowledge of computers and some software* Customer service skills**Compensation*** Annual Estimated Pay: $60,000 - $90,000 per year* $18.25/hr or commission (draw pay)**Benefits*** Dental + Vision care* Extended health care* Life insurance, AD&D; insurance* On-site parking* RRSP matching#SCIPostal Code: V5 J 1 A4 Category (Portal Searching): Sales Job Location: CA-BC - Burnaby### About Us## Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.* "SCI” refers to Service Corporation International and its affiliates.***Equal Opportunity Employer, M/F/D/V**#J-18808-Ljbffr

📌 Sales Professional - Inside Sales (Burnaby)
🏢 Service Corporation International
📍 Burnaby