Pacific Northwest Transportation Services (PNWTS) is the proud supplier of carbon-neutral transportation services for the cruise industry in Victoria, British Columbia. As the exclusive supplier of buses on behalf of the Greater Victoria Harbour Authority (GVHA), PNWTS provides motor coaches and double-decker buses for shore excursion tours and shuttle connections for cruise lines and is the sole provider of dispatch services on the Terminal. We are looking for an energetic and positive individual to join our Shuttle team during the season (April - October)Wage:$27.40/hrJob Types: Part time seasonalJob DescriptionConduct the sale of shuttle tickets professionally and coordinate crowds to ensure our shuttle runs in the allotted time frames.Your Work Will Include:Selling roundtrip shuttle tickets to cruise guests heading into downtown Victoria and performing cash outs at the end of shift. Transactions are processed via credit card and US or Canadian cashChecking in shuttle guests with pre-paid ticketsGreeting shuttle guests on the pier and downtown, answering questions,



and providing guidance relating to shuttle schedules and locationsAssisting shuttle guests back onto the shuttle from the downtown bus stopEffectively managing crowd control and managing passenger counts to maximize load factorsAiding shuttle drivers to board guests with mobility issuesCommunicating with our dispatch team and other agents to ensure smooth operationsWhat You Will Like About Us:A great work environment with a fun team where your opinion and input are valuedVery competitive wage structureTeam sales incentivesFree onsite parkingWhat We Will Like About You:You can stand for extended periods, regardless of weather conditionsYou are available to work a variety of shifts, with adaptable schedulingYou demonstrate excellent communication, organizational, and observational skills, and work effectively in a team environment--conducting tasks in a polite and professional mannerPrevious customer service experience in a fast-paced environment (Preferred)To learn more about our operations and company culture, mission, and vision, please view our website at www.Pnwts.Com .Pacific Northwest Transportation Service is committed to Employment Equity. We welcome and embrace applicants with diverse experiences, abilities, backgrounds and perspectives. If you have preferred pronouns, please let us know when you apply.Furthermore, we are committed to providing an inclusive and accessible workplace. If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.

📌 Shuttle Agent (Victoria)
🏢 SSA Marine Enterprise
📍 Victoria