The Manager, Product Management leads Live to Play Sports' team of Product Managers and owns the systems, processes, and cross-functional rhythms that turn product strategy into on-time product launches. Reporting to the Sr. Director, Product Development, who sets product strategy and sourcing, this role owns how the Product Management team operates, while individual Product Managers own their categories and projects from concept through production.

As both a process builder and hands-on people leader, the Manager lifts administrative burden off the Product Managers, works collaboratively with the Director, Engineering and R&D; to deliver projects to the development calendar, and keeps Product Management, Engineering, Quality, Global Supply Management (GSM), and Operations aligned behind one shared plan.

Role and Responsibilities

Development Calendar and NPI Process In collaboration with Director, Engineering and R&D; own the master development calendar, so Product Managers and engineers do not carry that administrative load

Support Product Managers to deliver projects to meet the development calendar

Ensure every active project (NPI, NIL, CIL) has a current timeline, defined milestones, and a clear owner

Run Stage gate reviews and New Model Sign Off, and ensure SQL Product database updates are completed accurately and on time

Review bills of materials (BOMs) and related product data to ensure consistency and accuracy

Hold the team to on-time delivery of new products as the standard measure of success

Project Management and Reporting

Track project health across the product portfolio, flag risks early, and support PMs to remove blockers before they become problems

Report program status, risks, and recovery plans to the Sr.



Director, Product Development and the leadership team

Make priority and resourcing decisions when programs compete for the same capacity, within the direction set by the Sr. Director, Product Development

Cross-Functional Alignment

Work collaboratively with the Director, Engineering and R&D; as the day-to-day operational partner

Own the handoffs, and decision rhythms that keep Product Management, Engineering, Sourcing, Global Supply Management (GSM), Operations, and Quality moving in the same direction

Align project timelines across functions and escalation issues when they require a strategic decision

Process Improvement and Change Management

Run a clean, consistent NPI process and continuously raise the standard

Identify inefficiencies, design improvements, and introduce modern tools and ways of working where the current approach is limiting the team

Lead change through to adoption by socializing, training, and following through until recent processes become standard practice

Build on what the team already does well, introducing change at a pace the team can absorb

Team and People Management

Recruit, hire, and develop Product Managers

Develop team goals that align with product strategy and overall company strategy

Evaluate employee performance and provide ongoing coaching, accountability,



and constructive feedback

Support Product Managers in delivering their portfolios

Build a team that operates independently, with Product Managers who make sound decisions, escalated right issues, and grow in their craft

Foster a high-performance team culture built on team first, high performance, and embracing progression

Qualifications

Bachelor's degree in a related field, or equivalent experience

Proven experience in product management, product development, or NPI program management in a consumer products or manufacturing environment;

experience from outdoor industry, cycling and hardgoods is preferred

Strong project management skills, including building timelines, running stagegate reviews, and keeping cross-functional teams on track

Working knowledge of product requirements, specifications, bills of materials, and the development process from concept through production

Demonstrated leadership ability with experience managing and developing a team and holding people accountable

Experience driving alignment across Engineering, Sourcing, Global Supply Management, Operations, and Quality in a fast-moving environment

Demonstrated change management experience, including introducing new ways of working and making them stick

Fluency with modern product development tools and systems, and a point of view on where they add leverage

Detail-oriented and highly organized, with a continuous improvement mindset

Excellent communication skills, with the ability to communicate clearly and directly with team members, peers, and leadership

Experience working with overseas manufacturing or assembly partners is an asset

📌 Manager, Product Management (Port Coquitlam)
🏢 Norco Bikes
📍 Port Coquitlam