- Reviews and edits business requirements and processes, and provides regular updates to project managers and client groups.
- Conducts research, develops detailed queries, and addresses information systems changes and business process improvements.
- Recommends system and business process improvements on information system and business process issues.
- Ensures issues are identified, tracked, reported and resolved in a timely manner.
- Coordinates and develops training content, and supports the coordination and/or delivery of training.
- Provides user support, and 3rd level help desk support.
- Other duties as required in support of the department and/or unit.
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📌 Records, Registration and Systems Support Analyst-0770) (Kingston)
🏢 Queen's University
📍 Kingston
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