Elevate customer experiences as a Customer Service Administrator with Assured Automotive. Engage with clients, manage rental arrangements, and excel in a supportive environment.
Assured Automotive is seeking a Customer Service Administrator to ensure a stellar customer journey while handling essential administrative tasks. This role demands excellent communication skills and a strong attention to detail. Work closely with the team to meet Key Performance Indicators in a dynamic workplace that fosters growth and learning.
Key Responsibilities:
• Ensure consistent execution of the WOW plan
• Greet customers warmly in person and via phone
• Manage reservations for rental vehicles and towing requests




• Update customers and insurance personnel as needed
• Monitor and reconcile Repair Orders before closing
Requirements:
• High school diploma or equivalent
• Minimum of 1 year in a customer service role
• Strong knowledge of Google platform and Microsoft Office
• Effective verbal and written communication skills
• Valid driver’s license required
Embark on a rewarding customer service journey with Assured Automotive, focusing on engagement, accuracy, and operational excellence.
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📌 Customer Service Administrator at Assured Automotive (Kitchener)
🏢 Assured-Automotive-6
📍 Kitchener