Merchandise Payment Representative

Location: Oakville, Ontario

Start Date: ASAP

Duration: 13 Months

Work Type: 4 Days On-Site until Nov 16, 2026. Then remote for remainder of contract (Available to go into office on notice)

Compensation: $23/hr

Role Overview

We are seeking a detail-oriented and analytical Merchandise Payment Representative to support accurate and timely vendor payments. This position provides an opportunity to broaden knowledge of finance while developing skills in accounts payable, problem-solving, stakeholder communication, and process improvement.

The successful candidate will help ensure invoices are processed accurately, investigate discrepancies, and work collaboratively with internal teams and external vendors to resolve payment-related issues.

Key Responsibilities

Vendor Payments & Invoice Processing

- Provide proactive service to ensure vendors experience timely and accurate invoice processing using the three-way matching process.

- Serve as the point of contact for vendors regarding three-way matching discrepancies, disputes, and escalations.

- Communicate with a variety of internal and external contacts, including individuals in Marketing, Supply Chain, and Finance, in a timely manner.

- Investigate the causes of problems, prioritize issues, and follow up with other business units to resolve them.

- Develop a thorough understanding of proof-of-delivery documentation.

- Request documentation from vendors to resolve exceptions, review documentation for accuracy and completeness, and complete accurate adjustments based on the documentation.

- Review and resolve errors related to BOT processing.

- Perform project-related tasks as assigned by the supervisor or other team members.

- Complete other ad hoc duties as required.

Qualifications





- 2 years of experience in accounting, finance, or a related field.

- 1 year of accounts payable experience.

- 1 year of experience with PeopleSoft Financial or an equivalent financial system, such as SAP, JDE, or Oracle.

- Strong understanding of the three-way matching process and how purchase orders, invoices, and receipts interface across various systems.

- Excellent analytical, organizational, and problem-solving skills.

- Strong attention to detail, with the ability to prioritize tasks and implement solutions.

- Intermediate-to-advanced working knowledge of Microsoft Office applications, including Excel, Word, Teams, and Outlook, as well as Microsoft Co-Pilot, and Adobe PDF.

Skills & Competencies

- Creative and adaptable, with the ability to work in an environment of change and ambiguity.

- Action-oriented and comfortable taking calculated risks to improve service and business outcomes.

- Outcome-focused critical thinker with the ability to analyze information and contribute to continuous improvement.

- Collaborative team player with solid relationship-building and influencing skills.

- Technically proficient, with the ability to apply accounts payable experience and learn new financial software and systems.

- Able to work remotely when required and perform duties effectively with minimal supervision.

Working Conditions

The role may require remote work and the ability to perform responsibilities with minimal supervision.

The successful candidate must be comfortable managing competing priorities, investigating payment discrepancies, communicating with internal and external stakeholders, and meeting processing requirements.

Staffworks may use AI-enabled tools to assist with recruitment activities while maintaining recruiter involvement and respecting applicable privacy and employment regulations.

📌 Merchandise Payment Representative (Canada)
🏢 Staffworks
📍 Canada