Elevate your career as a Business Enablement Specialist with BMO Financial Group, based in Toronto. This role focuses on implementing business processes and enhancing technology solutions to improve customer experiences.As a key player in the Retail Insurance domain, you will collaborate with various stakeholders, from technology teams to external vendors, ensuring operational readiness and advisor effectiveness. Your work will involve translating business needs into actionable plans and supporting project delivery for new products and services.Key Responsibilities:
- Support operational readiness for recent initiatives
- Translate business requirements into workflows
- Document processes and operational procedures
- Facilitate User Acceptance Testing and defect resolution
- Develop training materials for Licensed Insurance AdvisorsRequirements:
- Postsecondary education in Business or related field
- Experience in business analysis or project delivery
- Knowledge of Salesforce and CRM platforms
- Bilingual French preferred but not required
- LLQP license preferred but not requiredContribute to BMO’s mission and enhance advisor enablement while improving customer interactions and operational effectiveness.#J-18808-Ljbffr
📌 Bmo Business Enablement Specialist Role (Toronto)
🏢 BMO
📍 Toronto
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