Drive customer engagement strategies and revenue growth at Fairstone Bank as a Senior Manager. Help elevate cardholder activity and financial solutions through innovative campaigns.
As a key player under the Director of Engagement, you will develop and implement strategies to enhance customer activation and card usage. With over 5 years of experience in portfolio management or financial services, you'll utilize analytics and AI tools to inform customer engagement initiatives. Your expertise in campaign strategy will play a crucial role in optimizing performance across the customer lifecycle.
Key Responsibilities:
• Support the Director in crafting engagement strategies
• Develop campaigns to boost credit card usage and retention




• Analyze portfolio data to identify growth opportunities
• Collaborate with Marketing on engagement campaigns
• Track and report on campaign performance metrics
Requirements:
• 5+ years in customer engagement or revenue generation
• Robust understanding of credit card economics
• Proficiency in analytics and AI tooling
• Excellent communication and presentation skills
• Experience in cross-functional collaboration
Contribute your expertise in driving customer loyalty and spend with Fairstone Bank's innovative financial solutions.
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📌 Senior Manager of Engagement at Fairstone (Toronto)
🏢 Fairstone Bank
📍 Toronto