Drive transformation as a Senior Business Analyst specializing in Service Now HR. Collaborate across IT and HR to enhance processes through user stories and effective workflows in a hybrid work setting.In this role, you will facilitate requirement elicitation by engaging with stakeholders across various departments. Your expertise in Service Now will be essential to document, prioritize, and translate business needs into actionable user stories. Collaborating closely with development teams and product owners, you'll help ensure timely delivery and alignment with strategic business goals.Key Responsibilities:
- Collaborate with stakeholders to gather business requirements
- Create explicit user stories and acceptance criteria
- Participate in agile ceremonies and sprint planning




- Automate Service Now modules using ATF
- Maintain comprehensive documentation for processesRequirements:
- 3-5 years Business Analyst experience in Service Now
- Background in IT, HR, or related field
- Service Now Certified System Administrator or Implementation Specialist preferred
- Strong communication and problem-solving skills
- Proficient in creating user stories and agile practicesEnhance business processes by leveraging your Service Now expertise and agile experience in a dynamic, hybrid environment.#J-18808-Ljbffr

📌 Senior Business Analyst Focused On Servicenow Hr Solutions (Oshawa)
🏢 CPUS Engineering Staffing Solutions
📍 Oshawa