Contemporary Campus is seeking a Product Manager to join our Lifelong Learning product team In this role, you will own key areas of our lifelong learning platform, partnering closely with Engineering, UX, Customer Success, Services, and Go-to-Market teams to deliver solutions that improve the learner experience, increase registrations, and drive operational efficiency for higher education institutions

You will serve as the Product Owner for Agile development teams while also contributing to product strategy, roadmap planning, customer discovery, and commercial outcomes. This position sits at the intersection of customer needs, business objectives, market opportunity, and technical execution

Own the strategy, roadmap, priorities, and outcomes for an assigned product area

Translate customer needs, business objectives, market trends, competitive intelligence, and product insights into product opportunities

Identify opportunities to improve customer value, product adoption, retention, expansion, revenue growth, and operational efficiency

Develop business cases and recommendations that balance customer impact, market opportunity, investment, and delivery complexity

Conduct customer discovery through interviews, user research, workflow analysis, experimentation, and data analysis

Validate problems and solutions using qualitative and quantitative insights

Evaluate and champion opportunities to leverage AI, automation, and emerging technologies to improve customer outcomes

Stay informed on industry trends and evolving learner needs within higher education and professional learning

Define, maintain, and prioritize the product backlog to ensure alignment with strategic objectives

Create and manage product requirements, user stories, acceptance criteria, and release plans

Partner closely with Engineering and UX teams to deliver intuitive, scalable, secure, and high-quality solutions





Participate actively in Agile ceremonies and support development teams throughout the delivery lifecycle

Balance competing priorities while making thoughtful, data-informed decisions

Define product goals, KPIs, success metrics, and adoption targets

Monitor product performance and continuously optimize based on customer feedback and business results

Partner with Customer Success, Services, Support, and Sales teams to identify adoption barriers and improve the end-to-end customer experience

Support pricing, packaging, positioning, and go-to-market planning initiatives

Serve as the voice of the customer and subject matter expert for assigned product areas

Communicate product direction, trade-offs, risks, and outcomes to stakeholders across the organization

Drive alignment across Product, Engineering, Marketing, Sales, Customer Success, and Executive Leadership teams

Contribute to a culture of continuous improvement, innovation, experimentation, and accountability

Benefits

Private stock options

Collaborative work environment

Medical and dental insurance

Ownership and Accountability

Change Management and Adaptability

Prioritization and Product Judgment

Communication and Influence

Continuous Learning and Growth Mindset

Customer Obsession and User Advocacy

Cross-Functional Collaboration

AI and Emerging Technology Fluency

Commercial and Business Acumen

Data-Driven Decision Making

Strategic Thinking and Product Vision

Product Discovery and Innovation

Strong customer discovery, analytical thinking, problem-solving, and prioritization skills

Bachelor’s degree in business, Computer Science, Engineering,



Information Systems, or a related field, or an equivalent combination of education and experience

Experience working in Agile product development environments

Demonstrated experience managing products, features, or complex capabilities from discovery through launch and ongoing optimization

Experience making strategic trade-off decisions in a dynamic, fast-paced environment

7-10+ years of experience in Product Management, Product Ownership, Business Analysis, SaaS product development, or a related discipline

Ability to connect customer and market needs to measurable business outcomes

Excellent written, verbal, and presentation communication skills

Proven ability to influence cross-functional teams and drive outcomes without direct authority

Demonstrated interest in AI, automation, analytics, and emerging technologies The ideal candidate is customer-obsessed, data-informed, commercially minded, and excited about applying emerging technologies, including AI, to solve meaningful challenges within higher education

Experience in higher education technology, EdTech, enterprise SaaS, or other complex B2B software environments

Experience supporting lifelong learning, workforce development, continuing education, professional education, or learner engagement solutions

Certified Scrum Product Owner (CSPO) or comparable Agile/Product Management certification

Understanding of responsible AI principles, accessibility standards, privacy regulations, and data security best practices

Familiarity with product-led growth strategies, customer adoption programs, and customer enablement initiatives

Experience using customer feedback, market research, and product usage data to guide decision-making

Experience launching, managing, or enhancing AI-powered products and features

Knowledge of product analytics tools and experimentation methodologies

📌 Product Manager (Montreal)
🏢 Modern Campus
📍 Montreal