Administrative Support Agent, Class I - Student ServicesDeadline to apply: October 19, 2026 11:59 PM EDTIMPORTANT: Permanent, full time M-F 8:30am-4:30pm, available to start beginning of December or soonerJOB SUMMARY: under the direct supervision of the director of Student Services, to perform administrative and clerical duties in student servicesDUTIES AND RESPONSIBILITIES:Front desk reception; receive visitors, provide general information and/or direct to appropriate areasAssess student needs through structured questioning to ensure referral to the appropriate professionalSchedule appointments on Outlook for various departmentsBack up for Time Management; Keep attendance record for personnel, sick-leave, vacation and social leaveBe at ease with Microsoft Office Suite and Outlook, ClaraBe informed of the various College Departments such as Financial Aid, Student Activities, Health Services Registrar's Office, Continuing Education, SUJACAssist in various tasks within the Student Services department such as; prepare billing & invoices for the Bar services, food services, entering payment and purchasing requestsTroubleshoot Xerox and place service calls or Octopus when necessaryOrder and distribute stationery for the department & distribute mailReceive student payments as required; enter in Clara and create records of deposit, including cash, cheques and POS and keep track of all student payment plansEnter all fee codes as requested by AthleticsBe comfortable with First Aid related tasksBe replacement when needed, lunches, peak periods, absence and vacation; including Health and Wellness sectorManage JAC Bus calendar, handle inter-departmental charges as well as outside invoices (TCV, expense reports, credit cards) for the BusOrganize volunteers,



set up and takedown for Info Booths as directed by the Director of Student ServicesPerform any other related administrative and clerical tasks as may be assignedQUALIFICATIONS:Education:To have a secon dary school diploma or a diploma of vocational studies in an appropriate specialty or have a diploma or attestation of studies which is recognized as equivalent by the competent authority and have at least one (1) year of pertinent experience.Specific requirements:Related experience an assetConversational FrenchFluency in English-oral and writtenWord processing, MS Word and MS ExcelKnowledge of Clara is an assetAbility to deal with people pleasantly and efficientlyStrong interpersonal skills*High degree of empathy and ensuring a calm environment while handling urgent inquiries as needed*Strong ability to multitaskWork well under pressureStrong sense of confidentialityTesting may be required to demonstrate knowledge of:English (fluency oral)English (fluency written)French (conversational)Word (basic)Excel (basic)*The College reserves the right to test those qualifications that have an asterisk due to the sensitive nature when dealing with student issues.In accordance with ministerial directives issued by the Secretariat du Conseil du trésor concerning a freeze on public service recruitment, effective November 1st 2024, applications from employees with regular employment status at the College and within the College network will be prioritized.John Abbott College adheres to an Equal Access to Employment Program, and invites women, visible minorities, ethnic minorities, indigenous peoples and persons with disabilities to submit their applications.We thank all candidates who submit their resumes for consideration. However, only those candidates selected for an interview will be contacted. If your work experience has changed or if you have acquired additional education since your last visit, be sure to submit your updated resume so that we may review your full career path.

📌 Administrative Support Agent, Class I - Student Services (Saint-Flavien)
🏢 John Abbott College
📍 Saint-Flavien