The ideal candidate must reside within commuting distance to a JJE location in Canada.

About the Role

The Training and Development Specialist reports to the Training & Development Manager and supports key operational leaders delivering impactful training with a primary focus for Service training. This role develops, and implements learning programs that improve onboarding, technical skills, customer service, and operational consistency. By creating practical training solutions for in‑person, virtual, and on‑demand environments, the training specialist’s success in this role requires a solid learning and development mindset. While focused primarily on Service operations, this role collaborates closely with leaders and subject matter experts to standardize processes and enhance overall learning and development across the organization.

What You’ll Do

- Conduct training needs and skills gap assessments to identify development opportunities across departments and teams.
- Design, develop, and maintain training materials, learning resources, procedures, and standardized work instructions.
- Deliver engaging training programs through workshops, webinars, coaching, e-learning, and in‑person instruction.
- Support onboarding programs and employee development initiatives by providing structured learning pathways and resources.
- Collaborate with leaders and HR to develop competency models, employee development plans, and career progression pathways.
- Maintain and administer the Learning Management System (LMS), including training records, course assignments, and learner progress tracking.




- Monitor and evaluate training effectiveness through assessments, feedback, competency validation, and performance metrics.
- Develop cross‑functional knowledge of Service and Parts operations to support training, process consistency, and business continuity.
- Ensure that all training programs meet legislation requirements.

Total Rewards

- Base salary range: $70,000.00-$80,000.00 annually
- Annual Performance Review with Increase Opportunity

Status: Permanent

Schedule: Monday-Friday - occasional extended hours may be required based on operational needs.

Travel: 20% - approximately once a month based on business needs

What You Bring

- Over 3 years in service operations roles and over 2 years in heavy equipment, trucking, or manufacturing industries
- Strong understanding of ERP and operational systems such as IntelliDealer, Smartsheet, TARGIT, and TEAMS
- Skilled in adult learning, training design, facilitation, and delivering engaging presentations
- Experience coaching and developing service teams, including Service Writers and Coordinators
- Ability to identify performance gaps and build learning solutions aligned with business needs




- Capable of translating complex technical processes into clear training materials and job aids
- Strong communication, organization, project management, and stakeholder‑influencing skills supporting standardization and continuous improvement

Additional Requirements

- Post‑secondary diploma
- Certificate, Diploma, or Degree in Adult Education, Learning & Development, Instructional Design, Organizational Development, Human Resources, or related discipline considered a strong asset.
- Must have valid driver’s license with a clean driving record
- Must be able to pass a pre‑employment background check
- Must have or be able to obtain a valid passport and be available for travel
- Exposure to indoor and outdoor elements

Who We Are

Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks, refuse and recycling vehicles, street sweepers, and sewer inspection systems.

We are a proud subsidiary of Federal Signal Corporation.

Our Core Values

Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation, and Ambition we at Joe Johnson Equipment, welcome your application and are committed to employment equity and encourage applications from all qualified candidates, however only those who are being considered for the position will be contacted.

Accommodation is available upon request throughout the recruitment process in accordance with applicable laws.

Statut : Permanent

📌 Reading Private Tutoring Jobs Calmar
🏢 Superprof
📍 Calmar